All ListenClear hearing aids ship using domestic ground service (5-7 business days) at no charge. Accessories are shipped via US mail or ground service for $5.95 per order. Special orders may have an extra charge. Please ask your ListenClear customer service representative for details.
Devices may be returned for a full credit within 30 days from the date of purchase. Simply contact ListenClear and a Customer Support Specialist will gladly take care of you. We’ll send you a return material authorization number (RMA) and a pre-paid shipping label so you’ll incur no additional shipping charges.
All ListenClear sound processors and receiver units carry a 1-year warranty from the date of purchase that covers defects in materials and workmanship. Physical damage and water damage are not covered by this warranty
Our Universal Warranty is also available for a period of 2 years for an additional $5 per unit, per month. ListenClear will replace your lost or damaged sound processor. A $75 deductible applies per unit claim.
Clean and Check Service
If you feel that your device might be in need of an evaluation and a good thorough cleaning, we’ll perform that service for a flat fee of $50.00. If it requires repair, our prevailing flat $75 charge will apply.